Frequently Asked Questions

Yes. We ship internationally to many different countries outside Canada and US

Our default shipping times range from 4-8 business days with Standard shipping, while purchasing with Express shipping includes 1-4 days. Please keep in mind that infrequent delays can occur.

Returns are accepted once they meet standards of being in the same condition it was received with its original packaging when purchased. In addition, a proof of purchase such as a receipt by email is required in order to be eligible for a refund. To start a refund you can contact us via email at contact.ocumenarchiveco@gmail.com